Privacy Policy

Information We Collect

When you open an account or use our gaming services, we collect the personal data you give us. This typically includes your full name, date of birth, residential address, email address, telephone number and payment details. Such information is necessary to verify your identity, meet our licensing obligations and prevent fraud.

We also gather technical information that is automatically sent by your device. This may include your IP address, browser type and version, operating system, the pages you visit and the times you access our site. Details of your transactions, including deposits, wagers and withdrawals, are recorded to maintain accurate account records.

How We Use Your Personal Data

Your personal data is used to provide, personalise and improve the services we offer. This includes managing your gaming account, processing deposits and withdrawals, offering customer support and ensuring that our games operate fairly and securely.

Where you have given consent, we may use your contact details to inform you about new games, promotions and special offers that we believe will interest you. You can change your marketing preferences at any time by contacting support or adjusting your account settings. We also use the data internally to analyse player behaviour, detect suspicious activity and meet regulatory reporting requirements.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share it with carefully selected partners who help us deliver our services. These include payment processors, identity verification companies, hosting providers and professional advisers who are all bound by strict confidentiality obligations.

Disclosure may also be required by law. We cooperate with regulatory authorities such as the UK Gambling Commission and other bodies when we are legally obliged to do so. In the event of a business transfer or merger, your information may be passed to the new operators under the same standards of protection set out in this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences and analyse how our site is used. These tools help us understand which features are popular and how we can make navigation smoother for our players.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website and limit your ability to use some of our services.

Data Security

We take the protection of your personal data seriously and maintain appropriate technical and organisational measures to prevent unauthorised access, accidental loss or unlawful processing. All sensitive information transmitted between your browser and our systems is encrypted using industry-standard protocols.

While we strive to keep your data safe, no system can guarantee complete security. We encourage you to use strong, unique passwords and to keep your login details confidential.

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once it is no longer needed, we securely delete or anonymise the information.

Your Rights

You have certain rights regarding the personal data we hold about you. These include the right to access a copy of your data, to request correction of any inaccuracies, and in certain circumstances to ask for its deletion or restrict how we use it. You may also object to processing based on legitimate interests or withdraw any consent you have previously given.

To exercise these rights, please contact our customer support team. We will respond to your request within the timescales required by law and may ask for proof of identity before proceeding.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on our website, and we recommend that you review it periodically. Significant changes will be highlighted where appropriate.

If you have any questions about how we handle your personal data, please do not hesitate to contact our support team who will be happy to assist.